Data protection policy of Bischöfliches Hilfswerk MISEREOR e. V. (The German Catholic Bishops’ Organisation for Development Cooperation)

Protecting your personal data is very important to us. Accordingly we will, of course, always treat your personal data in compliance with the Act on Data Protection in Churches (Gesetz über den kirchlichen Datenschutz - KDG) and the EU General Data Protection Regulation (GDPR). We have commissioned a qualified and reliable external data protection officer, appointed by UIMC Dr. Voßbein GmbH & Co KG.
This policy sets out information regarding the processing of personal data.

Collection and processing of personal data

You can visit our website without providing personal information. However, if you want to make a donation on our website, or make use of any services we offer - e.g. ordering materials or information - we will require your personal data in order to properly process that order.

Data processing for the purposes of contacting us is done in accordance with Art. 6 (1) (a) GDPR, on the basis of the voluntary consent provided by you. Required data, which are marked in the forms, are required and processed exclusively for the purposes of formulating and performing the contract. It is not necessary to fill in any data that is not marked as required data.

The personal data collected by us will be deleted after your request has been processed and after the relevant retention periods for tax and commercial law purposes have expired.

You can withdraw any such consent you may have given us - e.g. for the purposes of receiving a newsletter or some other interesting information - at any time, without having to provide any reasons and with effect for the future. You can object to our using your personal data at any time by notifying us accordingly, using the contact form provided below or by contacting the MISEREOR Head Office, at Mozartstrasse 9, 52064 Aachen, Germany.

Protection of your personal data when making an online donation

If you donate online, your donation will be processed via a secure and encrypted data transmission. In order to ensure that your donation can be processed, we will need some required information in addition to your name and address, in order to debit your bank account or charge your credit card. If you enter your data in the donation form and send this, these data will be transmitted to us via a secure SSL connection. You will then receive a notification via email confirming the fact that we have debited your account for the donation amount.

In order to process your donation, we work together with service providers. These service providers have a contractual obligation to MISEREOR to comply with data protection requirements, and may only use these personal data for the purpose of properly processing your donation.


This page uses cookies. Cookies are text files stored on your computer, which allow us to analyse how you use our website, and to automatically recognise you the next time you visit the website.  You can adjust your browser settings to prevent cookies being installed. However, this may result in you not being able to use all of our offers in their entirety.

You can always delete cookies manually yourself by selecting the appropriate menu point in your Internet browser settings or by deleting the cookies on your hard drive. Details can be found in the help menu of your Internet browser.

Transmission of data

As a rule, any transmission of your data to third parties for commercial or non-commercial purposes, without your express permission, is excluded. We shall only transmit your personal data to third parties, where this is legally permissible [e.g. on the basis of Article 6 GDPR], and/or where this is necessary.

Occasionally we employ service providers for the statutorily envisioned processing of data. However, the full responsibility for data processing remains with us.

Moreover, we occasionally use plugins of third-party providers on our website:

Web analysis using Google Analytics

This website uses Google Analytics, a web analysis service by Google Inc. (“Google”). Google analytics uses so-called “cookies”, text files stored on your computer, which allow an analysis of how you use our website. The information regarding your use of this website, created by the cookie and including your shortened IP address, is transmitted to a Google server in the US, and is stored there. Google will use this information in order to analyse your use of the website, in order to produce reports regarding the website activities for the website operator and in order to provide further services connected with the use of the website and Internet use. Furthermore, Google may transmit such information to third parties, where this is required by law or where third parties analyse such data on behalf of Google. In no circumstances shall Google connect your IP address with other Google data.

You can object to the use of your data by Google Analytics by installing a so-called add-on on your browser. In order to do this, you can follow the link below, which will take you to Google’s website: Deactivation add-on for browser by Google Analytics

Logging/Server log data

Every time you access our website, our server creates protocols, while maintaining the anonymity of the individual user. Your IP address will be analysed in this connection in order to determine the country of origin and the provider. Based on our legitimate interest pursuant to Article 6 (1) (f) of the GDPR, the data thus collected shall be processed for the following purposes:
•    Ensuring a smooth connection with the website,
•    Ensuring that our website is comfortable to use,
•    Analysis of the security and stability of the system, and for other administrative purposes.
We reserve the right to check these data retrospectively if we become aware of concrete indications that there has been some unlawful use. These data are deleted immediately as soon as they are no longer required for their purpose, but in any event no later than after six months.


Our website uses plugins from YouTube, which is operated by Google. That website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages which uses a YouTube plugin, a connection to the YouTube servers will be created. This will result in YouTube being notified about which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to allocate your surfing habits to your personal profile. You can prevent this by logging out of your YouTube account. Further information regarding the use of user data can be found in YouTube’s Privacy Policy.


Liability for own content

The contents of this page have been produced with the utmost care. However, we cannot guarantee that the contents are accurate, complete and current. As service providers, we are responsible for our own contents on these pages, as per the general statutory provisions.

Liability for links (contents from external providers)

These own contents must be differentiated from links to contents provided by third-party providers. We have no influence on their contents, so responsibility for the content of the linked pages shall rest with the respective provider or operator of the website in question.

Rights of the data subject

Pursuant to Article 15 et seqq. of the GDPR, and provided the conditions stipulated therein have been met, you have the right to request from us access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability.

Moreover, pursuant to Article 77 of the GDPR you have the right to lodge a complaint with a supervisory authority, if you consider that the processing of personal data relating to you infringes this Regulation. Where processing is based on point (a) of Article 6(1) or point (a) of Article 9(2) GDPR (consent), you further have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Changes to our data protection policy

We reserve the right to amend this data protection policy from time to time in order to ensure that it complies with current legal requirements, or in order to implement any changes to our services, e.g. when introducing new services. Any future visit would then be governed by the data protection policy as amended.

Right to object and to obtain information

As a user you can request information at any time and free of charge, and we shall tell you what data we hold on you and for which purpose. If you would like to request any information, please contact the address given below or the MISEREOR Head Office, at Mozartstrasse 9, 52064 Aachen, Germany. In order to obtain information, you need to identify yourself as the person about whom the information is requested, or alternatively provide evidence that you are entitled to receive information about a third person.

You can object to our using your personal data at any time by notifying us accordingly, using the contact form provided below or by contacting the MISEREOR Head Office, at Mozartstrasse 9, 52064 Aachen, Germany. Blocking and deleting your data shall be governed by the statutory stipulations of the KDG and the GDPR. By blocking your data we ensure that you no longer receive any information or other notifications from MISEREOR. Please note, however, that we can only delete your data after the statutory or contractual retention periods have expired.


As a data subject you can contact our company data protection officer if you have any questions about, would like to request information on or register complaints in respect of your personal data. The company data protection officer is under an obligation to treat the identity of the data subject, as well as any circumstances that would allow an inference to be made regarding the data subject, as confidential, unless they are released from such a confidentiality requirement by the data subject.

The company UIMC DR. VOSSBEIN GMBH & CO KG has been appointed as company data protection officer, as per section 38 of the German Data Protection Act (BDSG) and Article 37 et seqq. of the EU General Data Protection Regulation (GDPR), or, as the case may be, section 36 of the Act on Data Protection in Churches (KDG). The competent contact person in the team of the company data protection officer is Mr Christoph Hirsch.

The contacts for support at MISEREOR are the following:
Ms Vera Rölle for IT data security
Ms Sabine Orschler for data protection matters

Contact details for the data protection officer:
Dr. Jörn Voßbein
UIMC Dr. Voßbein GmbH & Co KG
Nützenberger Strasse 119
42115 Wuppertal
Tel.: +49 (0)202 – 265 74 – 0
Telefax: +49 (0)202 – 265 74 – 19