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      Data protection

      Data protection policy of Bischöfliches Hilfswerk Misereor e. V. (The German Catholic Bishops’ Organisation for Development Cooperation) 

      We are delighted that you are visiting our website and that you have an interest in what it is that we at Misereor do. If you visit our website, we will be processing certain data of yours. As the protection of your personal data is very important to us, we would like to take this opportunity to tell you how we ensure that your data are protected.

      As with all Church institutions, Misereor is governed by the Act on Data Protection in Churches (Gesetz über den kirchlichen Datenschutz - KDG). Moreover, we comply with the data protection provisions of the European General Data Protection Regulation. Specifically:

      Collection and processing of personal data

      The data collection on this website is done in accordance with section 6 (1) (b) of the KDG on the basis of your voluntarily given consent. We use the services of Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany, to ask for your consent and store your choice of settings.

      If you want to request information from our website, we use the personal data made available to us exclusively for processing your request and will delete these data after the statutory retention periods have expired.

      You can withdraw your consent at any time, without having to provide any reasons by getting in touch with Misereor Head Office, Mozartstrasse 9, 52064 Aachen, Germany, Phone: +49 (0) 241 442-339, Email: info@misereor.de.

      Protection of your personal data when making an online donation

      If you donate online, then your data will be encrypted using state of the art technology and transmitted to us. In order to do this, we use the FundraisingBox donation forms provided by Wikando GmbH, Schießgrabenstrasse 32, 86150 Augsburg, Germany. For the purposes of taking donations by way of a SEPA mandate or by credit card, we have a cooperation with micropayment GmbH, Scharnweberstrasse 69, 12587 Berlin, Germany. These service providers have a contractual obligation to Misereor to comply with data protection requirements, and may only use these personal data for the purpose of properly processing your donation.

      In order to ensure that your donation can be processed, we will need some required information in addition to your name and address, in order to debit your bank account or charge your credit card. Once you have entered your data in the donation form and have posted this, you will then receive a notification via email confirming the fact that we have debited your account for the donation amount.


      This website uses cookies. Cookies are text files stored on your computer, which allow us to analyse how you use our website, to constantly improve our online presence, and evaluate digital advertising campaigns. When you visit our website, we kindly ask for your permission to use technologies like cookies. You can later change or revoke your consent using the fingerprint icon.
      You can also adjust your browser settings to prevent cookies being installed. However, this may result in you not being able to use all of our offers in their entirety.
      You can always delete cookies manually yourself by selecting the appropriate menu point in your internet browser settings or by deleting the cookies on your hard drive. Details can be found in the help menu of your internet browser.

      Transmission of data

      As a rule, any transmission of your data to third parties for commercial or non-commercial purposes, without your express permission, is excluded. We shall only transmit your personal data to third parties, where this is legally permissible [e.g. on the basis of section 6 KDG], and/or where this is necessary.

      Occasionally we employ service providers for the statutorily envisioned processing of data. However, the full responsibility for data processing remains with us.

      Moreover, we occasionally use plugins of third-party providers on our website:


      Google Tag Manager

      Google Tag Manager is a tag management system for the implementation of tracking and analysis tools by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
      The tag manager does not collect personal data itself, but triggers tags that may collect and process personal data. We use the Google Tag Manager to operate Google Analytics on our website.

      Web analysis using Google Analytics

      This website uses Google Analytics, a web analysis service by Google Inc. (‘Google’).

      When you visit our website, we kindly ask for your permission to use technologies like cookies. You can later change or revoke your consent using the fingerprint icon.

      Google Analytics uses so-called ‘cookies’ which allow an analysis of how you use our website. The information regarding your use of this website, created by the cookie and including your shortened IP address, is transmitted to a Google server in the US, and is stored there. Google will use this information in order to analyse your use of the website, in order to produce reports regarding the website activities for the website operator and in order to provide further services connected with the use of the website and internet use. Furthermore, Google may transmit such information to third parties, where this is required by law or where third parties analyse such data on behalf of Google. In no circumstances shall Google connect your IP address with other Google data.

      You can object to the use of your data by Google Analytics by installing an add-on in your browser. In order to do this, you can follow the link below, which will take you to Google’s website: Deactivation add-on for browsers by Google Analytics: Deactivation add-on for browser by Google Analytics


      Logging/Server log data

      Our website is hosted on a web server of the Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, which has a contractual obligation to Bischöfliches Hilfswerk Misereor e.V. to comply with data protection.

      Whenever our website is visited, the web server records the following:

      • Date and time of the request
      • Browser types and versions used
      • The operating system
      • The IP address in anonymised form will be analysed in order to determine the country of origin and the provider.

      Based on our legitimate interest pursuant to section 6 (1) (g) of the KDG, the server log file data thus collected shall be processed for the following purposes:

      • Ensuring a smooth connection with the website,
      • Ensuring that our website is comfortable to use,
      • Analysis of the security and stability of the system, and for other administrative purposes.

      We reserve the right to check these data retrospectively if we become aware of concrete indications that there has been some unlawful use. These data shall be deleted after no more than 14 days.


      Our website uses plugins from YouTube, which is operated by Google. That website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages which uses a YouTube plugin, a connection to the YouTube servers will be created. This will result in YouTube being notified about which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to allocate your surfing habits to your personal profile. You can prevent this by logging out of your YouTube account. Further information regarding the use of user data can be found in YouTube’s Privacy Policy


      Liability for own content

      The contents of this page have been produced with the utmost care. However, we cannot guarantee that the contents are accurate, complete and current. As service providers, we are responsible for our own contents on these pages, as per the general statutory provisions.

      Liability for links (contents from external providers)

      These own contents must be differentiated from links to contents provided by third-party providers. We have no influence on their contents, so responsibility for the content of the linked pages shall rest with the respective provider or operator of the website in question.

      Rights of the data subject

      Pursuant to sections 17 et seqq. of the KDG, and provided the conditions stipulated therein have been met, you have the right to request from us access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability.

      Moreover, pursuant to section 48 KDG you have the right to lodge a complaint with a supervisory authority. Where processing is based on section 6 (1) (b) or section 11 (2) (a) of the KDG (consent), you further have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

      Changes to our data protection policy

      We reserve the right to amend this data protection policy from time to time in order to ensure that it complies with current legal requirements, or in order to implement any changes to our services, e.g. when introducing new services. Any future visit would then be governed by the data protection policy as amended.

      Right to object and to obtain information

      As a user you can request information at any time and free of charge, and we shall tell you what data we hold on you and for which purpose. If you would like to request any information, please contact the address given below or the Misereor Head Office, at Mozartstrasse 9, 52064 Aachen, Germany. In order to obtain information, you need to identify yourself as the person about whom the information is requested, or alternatively provide evidence that you are entitled to receive information about a third person.

      You can object to our using your personal data at any time by notifying us accordingly, using the contact details provided below or by contacting the Misereor Head Office, at Mozartstrasse 9, 52064 Aachen, Germany. Blocking and deleting your data shall be governed by the statutory stipulations of the KDG. By blocking your data we ensure that you no longer receive any information or other notifications from Misereor. Please note, however, that we can only delete your data after the statutory or contractual retention periods have expired.

      Responsible body

      The responsible party in terms of data protection law is: Bischöfliches Hilfswerk Misereor e.V., Mozartstraße 9, 52064 Aachen, Germany (Phone: +49 (0) 241 442-0, Email: info@misereor.de). 


      As a data subject you can contact our company data protection officer if you have any questions about, would like to request information on or register complaints in respect of your personal data. The company data protection officer is under an obligation to treat the identity of the data subject, as well as any circumstances that would allow an inference to be made regarding the data subject, as confidential, unless they are released from such a confidentiality requirement by the data subject.

      The company UIMC DR. VOSSBEIN GMBH & CO KG has been appointed as company data protection officer, as per section 38 of the German Data Protection Act (BDSG) and section 36 of the EU General Data Protection Regulation (GDPR), or, as the case may be, section 36 of the Act on Data Protection in Churches (Gesetz über den kirchlichen Datenschutz - KDG). The competent contact person in the team of the company data protection officer is Mr Christoph Hirsch.

      The contacts for support at Misereor are the following:
      Ms Sabine Ahrens for data protection matters
      Ms Vera Rölle for IT data security

      Contact details for the data protection officer:
      Dr. Jörn Voßbein
      UIMC Dr. Voßbein GmbH & Co KG
      Nützenberger Strasse 119
      42115 Wuppertal
      Tel.: +49 (0)202 – 265 74 – 0
      Telefax: +49 (0)202 – 265 74 – 19
      Email: datenschutz.misereor@uimc.de


      Contact details for the Misereor website officer:
      Ms Lena Egenberger
      Mozartstraße 9
      52064 Aachen
      Tel. : +49 (0)241 / 442-179

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