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      Whistleblowing System and Ombudsperson

      MISEREOR uses a whistleblowing system to provide a confidential and straightforward way to submit reports. The whistleblowing system serves as an input channel for reports of violations of MISEREOR’s code of conduct, internal regulations of the organisation or applicable laws.

      It is equally available to partners, employees, volunteers, service providers, donors and other anonymous whistleblowers. All reports are carefully examined and treated confidentially.

      You can access the system here

       Alternatively, you can directly contact the ombudsperson in order to lodge a complaint. The ombudsperson investigates any violations of laws or internal regulations of the organisation as well as other reports and complaints. Incoming reports are made anonymous with regard to the whistleblower. This reporting channel, as well, gives highest priority to the protection of whistleblowers from any form of discrimination. 

      You can contact the ombudsperson in two different ways:

      Contact MISEREOR’s ombudsperson by mail:

      Bischöfliches Hilfswerk MISEREOR e. V.
      Ombudsstelle
      Mozartstr. 9
      52064 Aachen
      Germany

       

      Contact MISEREOR’s ombudsperson via the whistleblowing system:

      Please select “Violations of other laws or internal regulations of the organisation” as the main category of your report on the following page. This reporting channel provides you with a possibility to communicate with the ombudsperson in a digital and safe manner.

      www.bkms-system.com/misereor